Watch out for minimum call charges. But what do you actually want? And there lies the problem. Remember the 1980s? Many still do.Its been nearly 3 decades since the telecoms wars began in the UK, sparked by market privatization and a little-known Mercury Telecommunications taking on the newly-formed BT Goliath. Many businesses are now getting caught out thinking that their contract is at an end, only to find out they have to give a further 12 months notice. The UK telecoms market is so diverse and so technologically advanced, most decision makers find it too confusing and time-consuming to look into. A call rate of 1p per minute is great, however a 30 second call will still cost you 1p (0. The contract must have a defined duration and a clear notice period. Tier-1 calls go via reliable high-quality, well-supported networks.

  Things have moved on since then and BT still stands head and shoulders above the rest in terms of size but with so much going on, its worth looking around before signing up for the easy option. Make sure you get a 3-digit billing service. Hundreds of telecoms companies sprung up, locking horns with existing suppliers who were adding these new services to their equipment-based businesses. Vendors promising super-low call rates compensate by charging you a fee to connect the call, and/or a minimum call charge regardless of duration.

  Now you can pretty much get whatever you want, from wherever you want it, easily and cheaply. Bearing in mind the above, make sure you have per second billing, thankfully most call providers do this but check anyway. Also, the need for additional equipment disappeared as all the technology happened in the telephone exchanges. For example if youre thinking of spending out on a new phone system, try out a prospective supplier by having a short-term phone call contract with them.005 which you would get with 3-digit billing.

  During the 1990s digital technology combined with better equipment to make call savings easier and side bearing suppliers reliable, carriers and resellers sprung up by the dozen as Oftel allowed the telecoms market to blossom, and old wounds from years gone by were beginning to heal. Insist on Tier-1 carriers only.

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